My Account Privacy Policy

Responses to questions asked.  To better serve our customer’s needs, sometimes we will request personal information from you. Forrest T. Jones recognizes and respects your right to privacy. Any personal information gathered from this site will be used only to answer your questions or to enable us to fulfill our customer service obligations. Unless required by a legal, judicial or governmental authority, your personal information will not be sold, traded or transmitted to any nonaffiliated third party. We reserve the right to change this policy for future users, but will not do so without notification.

When you visit our site. While we do collect usage information about the people who visit our web site, we collect only the domain name of visitors to our web page and information you knowingly volunteer. This information is collected by identifying your IP address – the address of the port your computer uses to access the Internet. We currently do not utilize cookies technology on this web site. (Cookies are text files that are downloaded onto your computer when you visit a web site.)

Security of data. We maintain information security standards and procedures to help prevent unauthorized access to confidential information about you. We periodically update and test our technology to improve the protection of our information about you and to insure the accuracy of our data. There are some locations within our Web site where we have made special provisions for a more secure, encrypted environment. At these locations, we will provide you with appropriate instructions.

Our employees. Employee access to personal information is limited to those who have business reasons to know such information. Our employees are educated about the importance of privacy of information and trained to follow procedures designed to safeguard that information.

Business relationships outside our affiliated companies. Sometimes it is necessary in the course of our business to give contractors, vendors or service companies access to your personal information. Before access is given to any personal information, the contractors, vendors and service companies agree to safeguard your personal information.

E-mail. If you send comments or questions to us via email to any e-mail address listed on our web site, we will share your communications only with those Forrest T. Jones employees or agents most capable of addressing your questions and concerns. We will retain your communication until we have done our best to provide a complete and satisfactory response. Then we will either discard it, or in some cases, archive it. 

E-mail security. Be aware that it is possible that your e-mail may be accessed and viewed by other Internet users, without your knowledge or permission, while in transit to us. (This is true of most, if not all, non-encrypted Internet e-mail communications.) For that reason, to protect your privacy, please do not send e-mail information to us that you consider personal or confidential. If you wish, you may contact us instead via telephone at the numbers provided at various locations on our site.>

Internet security. We do not guarantee or warrant that any part of this Web site, including files available for download, are free of viruses or other harmful code. It is your responsibility to take appropriate precautions, such as use of an anti-virus software package, to protect your computer hardware and software.

Linking to other sites. This web site provides links to other sites, not owned or controlled by Forrest T. Jones, that we think might be useful or of interest to you. However, Forrest T. Jones does not endorse or guarantee references or sites listed, and no unfavorable inference should be drawn from failure of any resource to be listed here. We also cannot be responsible for the content or privacy practices used by other site owners.

Linking to our sites. You are welcome to link to our Web sites, but please inform us of your intent to do so  by contacting us at info@ftj.com. Please include the URL of your site and a brief explanation for the link to our site.

Changes to this statement. The Web Privacy Policy is effective as of March 1, 2001. Forrest T. Jones may change this statement from time to time. This statement is not intended to and does not create any contractual or other legal rights in or on behalf of any party.